Lifted Work vs Basecamp
Evaluating tools for your agency? Compare Lifted Work—built ONLY for agencies—with Basecamp's general team communication approach.
Quick Comparison: Lifted Work vs Basecamp
| Feature |
Lifted Work
|
Basecamp |
|---|---|---|
| Built ONLY for agencies | ||
| Client portal included | ||
| Client request management | Message boards | |
| Client correspondence tracking | ||
| Time tracking by client | Plus plan +$50/mo (included in Pro) | |
| AI-powered scheduling | ||
| Upsell features on client portal | ||
| SOPs attached to tasks | ||
| Unlimited team members | ||
| All features included | Time tracking extra |
Why Digital Marketing Agencies Choose Lifted Work Over Basecamp
Basecamp is a team communication tool for any business. Lifted Work does one thing: help agencies deliver client work. Here's why that matters.
Built ONLY for Agencies
Basecamp treats clients like another project. Lifted Work is built exclusively for agencies—everything is organized around clients with dedicated portals and dashboards.
Real Client Portal
Clients get a branded portal with dashboard, feed, and request submission. Basecamp invites clients to projects where they see your internal chatter.
Client Request Management
Clients submit requests through their portal. Requests flow into your workflow automatically. Basecamp uses message boards—clunky and mixed with internal discussions.
Client Correspondence Tracking
Client emails flow into their activity feed. All correspondence in context. Basecamp scatters emails across projects and Campfire chats.
Time Tracking by Client
Track time per client for billing and capacity. Built-in. Basecamp charges $50/mo extra for time tracking and it's not organized by client.
Upsells on Client Portal
Showcase additional services on your client portal. Turn visibility into revenue. Basecamp has no way to present upsell opportunities to clients.
Detailed Feature Comparison
See exactly how Lifted Work and Basecamp stack up across the features that matter most for agency operations.
Client Portal & Requests
- Branded client portal with dashboard and feed
- Client request submission and tracking
- Upsell opportunities visible on portal
- Clients see progress 24/7 (polished experience)
- Services page to showcase what you offer
- No client portal
- Clients see internal message boards
- No upsell/service showcase
- Project invites expose internal chatter
- No professional client experience
Client Correspondence
- Client emails flow to activity feed
- Full correspondence history per client
- Internal notes separate from client-visible
- Meeting notes attached to clients
- All communication in one place
- Email forwarding to projects
- Emails mixed with internal chatter
- Hard to separate internal/client
- Campfire chat (another thing to check)
- Communication scattered across tools
Time Tracking by Client
- Time tracking organized by client
- Track time against client budgets
- Billing-ready time reports
- See capacity per client at a glance
- Built-in to every plan
- Time tracking costs $50/mo extra
- Not organized by client
- Project-based timesheets only
- Manual client allocation
- Extra cost, extra setup
AI with Client Context
- AI schedules entire months of deliverables
- Prompts saved with full client context
- AI drafts with client voice and history
- Smart task creation from requests
- Included in all plans
- No AI features
- No scheduling automation
- No content generation
- Simple to-do lists only
- Manual everything
Which Tool Is Right for You?
Choose Lifted Work If...
- You need more than team chat—you need actual client delivery management
- You're tired of clients seeing your internal message boards and to-do lists
- You want a professional client portal that makes you look bigger than you are
- You need all client info (emails, tasks, notes) in one place, not scattered across Campfires
- You want AI to schedule recurring deliverables, not just to-do lists
- You need structure for delegation—SOPs, time budgets, clear ownership
Basecamp Might Work If...
- You primarily need internal team chat and simple to-do lists
- You're okay with clients seeing internal discussions
- You have simple client relationships that don't need dedicated portals
- Flat-rate pricing is more important than agency-specific features
- You value Basecamp's simplicity over structure for scaling
Simple, Transparent Pricing
Lifted Work charges per client managed with unlimited team members included. Basecamp uses per-seat pricing which adds up as your team grows.
View our pricing" I don't know what I'd do without Lifted Work. "
Frequently Asked Questions: Lifted Work vs Basecamp
Basecamp has flat pricing. How does Lifted Work compare?
Basecamp's $299/month sounds simple, but you're paying for team chat—not client management. A growing agency with 10-15 clients pays $149/month for Lifted Work Growth, which includes client portals, AI scheduling, and unlimited team members. You save $150/month AND get features Basecamp doesn't have. For smaller agencies (under 10 clients), Lifted Work Starter at $59/month is even more economical.
Can Basecamp work for agency client management?
Basecamp can be used for agencies, but it treats clients as just another project. Clients invited to Basecamp see your internal discussions, to-do lists, and team communication—not a polished portal. Lifted Work gives clients a professional portal while keeping your internal work private.
I like Basecamp's simplicity. Will Lifted Work be too complex?
Lifted Work is designed to be intuitive for agency workflows. The client-centric organization actually makes things simpler—you see everything about a client in one place instead of hunting through message boards and to-do lists. Most agencies find the purpose-built structure easier to navigate than adapting Basecamp.
Does Lifted Work have team communication features?
Yes! Lifted Work has mentions and task-level discussions that keep communication focused and in context. Rather than separate message boards, discussions happen on the tasks and clients they relate to. This reduces noise and makes it easy to find information later.
Can I migrate my agency from Basecamp to Lifted Work?
Absolutely. Many agencies migrate from Basecamp to Lifted Work when they need better client management. You can start with one client to test the workflow, and our onboarding helps you set up your client structure. We're happy to help with migration planning.