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📝 How-To

How to Use the Lifty AI Sidebar in Lifted Work

This step-by-step guide shows how to use the Lifty AI sidebar in Lifted Work to create tasks, generate milestones, draft emails, and get insights using natural language prompts.

🤖 What Is the Lifty AI Sidebar?

The Lifty AI Sidebar in Lifted Work is a built-in chat assistant designed for agency admins and managers. It lets you use natural language to:

  • Create tasks in bulk

  • Generate milestones

  • Draft personalized emails for clients

  • Pull analytics on task volume and time spent

  • Automate common workflows

It’s like having a highly contextual operations assistant at your fingertips.

🚀 How to Open Lifty

  • Click the Chat icon in the bottom-right corner of Lifted Work

  • This opens your most recent Lifty chat session

  • Use the plus button (+) or “Switch Chats” to start a new one

  • Lifty will ask, “How can I help?” and is ready to receive prompts

Note: Access is limited to Admins and Managers

🛠 What Lifty Can Do

You can ask Lifty to:

  • Create single or recurring tasks

  • Generate milestones

  • Mark items as complete

  • Draft client emails

  • Pull task insights (e.g., total time spent on a type of task)

You can use mentions (@) to reference:

  • Task templates

  • Teammates

  • Clients

This brings in prebuilt instructions and context automatically.

✅ Example: Create Recurring Tasks

Let’s say you want to create a weekly task:

“Create a task every Monday for the next 4 Mondays for @Negative Keyword Review assigned to @Emily for @Big Bold.”

  • Lifty will:

    • Pull in the task template (if mentioned)

    • Use the assignee and client info

    • Create all 4 tasks with correct due dates

You can run this for anything—from ad reviews to blog edits to client check-ins.

🧱 Example: Create a Milestone

Want to create a milestone with natural scheduling?

“Create a milestone for SEO Overhaul for @Big Bold for next Friday.”

Lifty will:

  • Schedule the milestone

  • Attach it to the correct client

  • Add it to their portal

You can then mark the milestone as complete via prompt or manually, and the client will see it reflected immediately.

📊 Example: Ask for Task Insights

You can ask:

“How much time did we spend on Google-related tasks for @Big Bold this month?”

Lifty will:

  • Search completed tasks

  • Group by keyword

  • Show time averages, task counts, and totals

Use this to spot workload trends, justify time spent, or support performance reviews.

💌 Example: Draft a Client Email

Want to draft an outreach email?

“Draft an email for @Rimbaro Streetwear about the benefits of SEO. Make sure to use the client overview.”

Lifty will:

  • Pull in the client contact name

  • Pull in the user’s name (you) and agency branding

  • Reference the client overview for relevant tone and details

  • Generate a complete, personalized email

From there, you can:

  • Edit or approve the draft

  • Click Send Email

  • The client will receive it with a magic link to view the update in their portal

Emails stay in draft mode until you choose to send them.

📇 How Does Lifty Know Who to Email?

Lifty pulls the recipient from your Client Contacts under Settings > Contacts.

Make sure:

  • A primary contact is listed

  • They have a name and email

  • You’ve assigned them to the right client

Then, Lifty can route all client-facing emails correctly, with no extra input.

💡 Pro Tips for Power Users

  • Use @task templates to reuse SOPs and instructions

  • Use relative dates like “next Friday” or “every Monday”

  • Add prompts inside task descriptions to run AI actions automatically when marked complete

  • Ask Lifty for a summary of milestones due this week, tasks completed today, or anything else you need to stay in control

🧠 Why Use Lifty?

Lifty is more than just a chatbot—it’s an embedded AI assistant that:

  • Knows your clients

  • Understands your team

  • Connects to task templates

  • Automates your operations

  • Speeds up your planning

And best of all, it works inside your existing workflow—no switching tools or losing context.