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📝 How-To

Team Roles and Permissions with Lifted Work’s Team Management System

Learn how agency owners can use Lifted Work’s team management features to assign roles, control access, and invite teammates—without confusion.

1Manage Your Team with Clarity and Control

Running an agency means working with a mix of employees, freelancers, and managers. Lifted Work’s Team Management screen gives you a centralized way to invite, assign, and manage teammates with crystal-clear permission levels—so everyone only sees what they need.

2Invite Teammates Easily

To invite a new teammate, simply:

  • Enter their name

  • Choose their role (Admin, Manager, Employee, or Worker)

  • Send the invite

Once they accept the email invitation, they’re in—and their access is automatically scoped based on their role.

3Understand Roles and Permissions at a Glance

Lifted Work makes it simple to understand who can do what across your team. Here’s a quick breakdown:

🛠️ Admin

  • Full access to all system settings

  • Can manage the agency’s billing plan

  • Can assign roles and permissions to others (including other admins)

  • Ideal for agency owners or senior leadership

👤 Manager

  • Can view nearly everything an admin can

  • Cannot see financials like team costs or invoices

  • Cannot promote others to admin

  • Great for account managers or team leads

👥 Employee

  • Focused, limited access

  • Can view their assigned tasks, upcoming work, and client requests

  • Can view task templates in settings

  • Cannot see the dashboard or manage agency-wide settings

  • Ideal for specialists and support staff

🧱 Worker

  • Lowest level of access

  • Best for contractors or assistants with highly scoped responsibilities

Each role is designed with operational clarity and data security in mind.

4What Employees Can See and Do

Employees don’t need access to everything, and Lifted Work reflects that:

  • They can see the tasks assigned to them

  • They can track incoming client requests

  • They get limited access to client overviews

  • In Settings, they can view task templates to help complete their work

  • They do not have access to dashboards, billing, or team-wide metrics

This creates a clean, focused interface for people who just need to get things done.

5Admins Stay in Control

Only admins can:

  • Invite new teammates

  • Assign or change roles

  • Access billing and agency plans

  • View team costs and internal financial data

This ensures that sensitive decisions are only in the hands of trusted leaders.

6Practical Team Management for Growing Agencies

As your agency scales, having clearly defined permissions helps you:

  • Avoid role confusion

  • Reduce mistakes from accidental access

  • Ensure sensitive data stays protected

  • Onboard new team members quickly

  • Empower managers without giving away the keys

Lifted Work’s team structure supports realistic, flexible workflows across growing teams.

7Final Notes on Roles vs. Titles

When you invite a new team member, you can assign them a title (like "SEO Specialist" or "Account Director")—this is just for internal reference. Their role (Admin, Manager, etc.) controls what they can actually see and do in Lifted Work.

With Lifted Work’s team management tools, you get the right blend of flexibility and control—making it easier to delegate work, protect sensitive areas, and support team-wide productivity.