Task Comments and @Mentions
Keep the conversation on the work. Comment on tasks, @mention teammates to unblock them, and let AI read the thread for context.
The Conversation Belongs on the Work
A question about a task does not belong in a Slack thread that scrolls away by tomorrow. It belongs on the task. Comments live on the work itself, so the context is there when the next person picks it up, this week or next month.
@Mention to Unblock
@mention a teammate and they get notified with a link straight to the exact task. “Client never sent the logo.” “Waiting on copy approval.” “Done, here’s the draft link.” No hunting for which task, which client, or what was being discussed. You jump from the mention to the work.
SOPs and Guidance Stay Put
Instructions, SOPs, and internal guidance live on the task too, so the person doing the work has what they need without asking. General team coordination has its own chat, kept separate from the work itself, so task threads stay about the task.
AI Reads It Too
Because the conversation lives on the work, Lifty can use it. It can roll the thread into a client update, summarize what happened, or create the follow-up task to clear a blocker. Set each comment’s visibility so clients see what you want them to and internal notes stay internal. See Task Management for how visibility works across tasks.
Related features
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01
Client Overview
The client's home tab: brand, description, contacts, links, services, portal settings, milestones, and stats, with every other tab one click away.
02
Client Communications
Every email, call, meeting, and message with a client in one tab, synced from Gmail and your other tools, ready for AI to act on.
03
Client Feed
A running stream of the work you deliver, posted to the client's portal as it happens: completed tasks, reports, videos, and files.
04
Client Notes
Internal notes on each client that your whole team and the AI can read, so context never lives in one person's head.
