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Client Requests - Intake, Track, and Convert to Tasks

Clients submit requests with file attachments through their portal. Your team tracks, converts, and responds from one panel.

Client Requests - Intake, Track, and Convert to Tasks

Requests Come In Through the Client Portal

Clients submit requests directly from their portal with file attachments: PDFs, images, videos, documents, and more (up to 50 files, 100MB each). Every request lands in the Requests panel on your dashboard.

Status Tracking

Each request moves through clear stages: Pending, Scheduled, and Closed. Filter and search across all requests by status, client, or date.

Convert to Tasks in One Click

Turn any request into a task. When converting, apply a task template to prefill time estimates, instructions, and SOPs so nothing gets missed.

Notes Back to Client

Add notes to a request that are visible in the client portal under “Our Response.” Use this to communicate status updates, ask follow-up questions, or confirm next steps directly on the request.

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